If the goods in our warehouse is lost, then our company will be in accordance with the declared value of compensation;

If the goods have been delivered by the courier company has access to the Internet, lost or damaged in transit, need to sign before the courier company issued a proof of loss, and by the recipient to the local courier company claims, get the courier company's acceptance number. Get the loss of proof and acceptance number provided to us after the customer service, we will submit to the Hong Kong courier company claims, courier company compensation standards in accordance with the declared value of compensation, the maximum does not exceed 100USD vote, freight will not retire. Recommended high-value goods to buy insurance, so that you can claim to the insurance company.